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FAQ
Frequently Asked Questions

Like to know a little more? Here are some of the questions I am frequently asked by potential clients. To get answers to questions specific to your business needs or to set up a time to discuss them, please contact me at info@deecamp.com.



I have some things in my business I'd like to improve. Can you help me?

Part of the answer to this may be on the web site. Have you looked at the Services list? It will tell you the kind of consulting tasks I generally do. Don't see exactly what you had in mind? Then take a look at the Background section and review my resume. It is best to work with a consultant whose background is applicable to your business, and who has enough experience to be really helpful.



I see you have a full resume on your site. Most consultants don't do that. Why did you?

If you were trying to fill a permanent position in your company, you'd be looking at full resumes from all the candidates you were considering. Why should you look at less than that when you are looking for a consultant? Most consultants put a paragraph or two that summarizes their background. I honestly don't think that's enough. So my full resume, which really details my experience and accomplishments, is there to give you a better look.



That's great but I don't see information about consulting accomplishments. Why not?

I don't put those specifics up because I am committed to preserving the confidentiality of the clients I work for. You can take a look at the client section to see who some of them are. If you decide you are interested in talking with me about an assignment in your firm, I will be happy to give you general information about similar jobs I have done, but the specifics will remain confidential: as they will for your project. If you'd like to learn more about my commitment to confidentiality, click here.



OK, that makes sense. But you're only one person. What's the advantage to working with you rather going to one of the large firms that has lots of consultants?

There's no easy answer to that. Many large firms do a very good job, and often cover a variety of types of practices. If you need accounting reviews, technology upgrades, legal help, or any of a variety of other specialized tasks done a large firm may be a solution for you. They have many people to assign in their groups, and that may be a plus depending on what you need to get done. But that can also be a shortcoming. They will assign staff to you as a client. Those people may change as your project progresses. If you work with me, no one is "assigned" to you. You select me as the person you want, based on my experience. The other advantage is size. A large firm has a lot of clients, so you can end up as a small fish in a big pool. As an independent, I take on very few clients at a time and really focus on working with each of them. I really think of your business as my business.



What if I need some things done that you don't do?

When we discuss your project, I will be very honest with you about anything I don't feel I have the expertise to do effectively for you. And I may be able to help you find someone who can. I know another consultant who specializes in warehousing, fulfillment and logistics, for example, and he and I sometimes work on different aspects of the same project.



I've never worked with a consultant before, how does this work?

You're already through the first step: realizing that a challenge or opportunity in your business needs some outside help. That's why you came to my web site. Having a general idea of the kind of expertise you are looking for will help as you review my resume, services and client list. That's step two. After doing that, does it look like I may be right for you? If so, contact me at info@deecamp.com, tell me a little about your project, and lets set a time to discuss. After that phone call or visit, I will do a follow up with you if necessary to get all the information I need to develop a proposal for you. I'll create a proposal in a statement-of-work format, and forward it for your review. We'll discuss and then I'll finalize based on that discussion. Once you approve the statement of work, I can schedule work on your project.



What exactly is in the statement of work?

I outline in general terms the scope and services I will provide. Then I detail all of the following:

  • Exactly what the effort will encompass

  • What approach I will use

  • What deliverables I will provide

  • What resources I will use

  • Any risk factors and how they will be managed

  • And finally, a tentative time and cost estimate

The statement of work basically outlines exactly what I will do for you and how, and gives you an estimate of much it will cost. After discussing the initial version with you, I'll revise to reflect our discussion. You approve the final document and it functions as our contract.



How much do you charge?

To talk with you about your project and to create a proposal to meet your needs - nothing. I appreciate the opportunity to present you with a proposal and see doing that as my cost of doing business: an investment on my part in the potential of working together.

For each contracted project, I charge one of two ways, either by the Project or on a Time-Worked Basis.

Project Basis
If your project is small, very self-contained, and something I can estimate readily, I will quote you on a project basis. I am then responsible for getting you what you need in a time frame we agree on. This works well for smaller projects that are very focused, but the statement of work must clearly reflect exactly what you need, since that is all that will be delivered. I do very few projects this way, since generally what the client wants is more involved.

Time-Worked Basis
In most cases, I quote by the hour worked, with a preferred client daily rate when working on site with the client or doing full days of work offsite. The client is billed separately for any expenses I incur on the project, such as travel. I will estimate the amount of time the project will take, including when I will schedule the work, so that you can budget against that number. If the statement of work changes as the project proceeds, it will be adjusted and re-estimated. This is the system I use with most clients. I bill every week for time worked and expenses incurred that week, and am paid twice a month. This system allows greater flexibility as the project progresses and insures that you get exactly what you need. This is best for larger, more complex projects where the general needs and desired outcome are known, but a statement of work cannot accurately capture all the details.



I've looked at my company's needs and think you may the right person to help us out. What do I do next?

Contact me at info@deecamp.com with a general description of your company and what you want done, and a time and phone number where I can reach you to discuss. Any information you give me at this stage, as well as any information on your company that is made available to me during any project, is treated in the strictest confidence. I look forward to hearing from you!

 
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